Apply for Workforce Group Recruitment 2021. Workforce Group – Our client, a key player in the Finance Sector, is currently recruiting suitable candidates to fill the position below:
Job Title: Branch Service Associate
Location: Apapa / Lagos Island / Ikeja / Mainland, Lagos
Employment Type: Full-time
- Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving
- Anticipate customer needs by studying services, products, and proper customer processes and procedures.
- Record all customer and end-user calls in order to improve service and products provided by the company.
- Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur.
- Understand how to use the company knowledge base to prepare for each customer interaction while taking detailed notes.
- Prevent the escalation of customer issues by collecting and analyzing information provided before interacting with the customer.
- B.Sc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) in any field.
- Outstanding interpersonal and communication skills.
- Customer service oriented with exceptional sales skills.
- 28 years and below.
N65,000 monthly and other benefits.
Application Closing Date
31st December, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online